Terms and Conditions

Prices and Payment

All prices are in Australian dollars by default and include Australian GST at the appropriate rate. For orders in New Zealand dollars please choose New Zealand Dollar in the Currency Selection box at the left of the screen. We accept payment by Visa card and Mastercard via the secure on-line PayPal system. The PayPal website is www.paypal.com.au. Payment is taken once we have established that we can fulfil your order, checked details and ensured stock availability.

Delivery

We cannot guarantee delivery times but we aim to dispatch your order within seven working days.

Delivery Costs

Delivery costs for all products are included in the listed prices (orders to addresses within Australia and New Zealand only at this stage please).

Purchasing

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the 'Add to shopping basket' button shown on each product page. When your order is finalised, we will send you an email confirming receipt of your order and containing the details of your order. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Customer Service

To enable a rapid and effective communication with you, any complaints regarding the goods or services supplied should be made to:

The Puzzle Wizard Pty Ltd
PO Box 398
Morningside Qld 4170
Australia

Telephone (Australia): (07) 3395 4812

Email (Greg Parker): greg@puzzlewizard.com.au

You can email, write or telephone us with your complaint.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.

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